Privacy Policy Statement - Our Commitment To your Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used.

Crimson Technologies Inc. is a licensee of the TRUSTe Web Privacy Seal Program. TRUSTe is an independent, non-profit organization whose mission is to build user’s trust and confidence in the Internet by promoting the use of fair information practices. If you have questions or concerns regarding this statement, you should first contact Mr. Joe Wanjohi, General Manager at +254-721-643-603 or e-mail joe@crimson.co.ke.

Crimson is owned and operated by Crimson Technologies Inc. a Kenyan-based ICT solutions providing company. When you're visiting the Crimson site, we don't want you to worry that we will misuse the information you share with us about yourself. It is important to us that all of our clients understand what information we gather about them, how we use it, and how we work to protect it.

By using the Crimson service and this website, you consent to the information practices described in this policy. Keep in mind that your use of the Crimson service is also subject to, and controlled by, the Crimson Terms of Service Agreement.

The Information We Collect

Privacy policy statement - Crimson Technologies Kenya

Personally Identifiable Information is information that can be used to locate you, contact you, or determine your specific identity. When other information is linked to Personally Identifiable Information, it also becomes Personally Identifiable Information. Crimson collects Personally Identifiable Information from you in several ways:

  • When you register for the Crimson Service, we ask you for basic registration information, such as your name, company, address, email address, phone, fax, and other basic contact information ("Registration Information").
  • When you place an order or subscribe to a product through the Crimson service, we may collect the appropriate billing information, including your credit card number, expiration date, and billing address ("Billing Information"). This information is associated with your Registration Information in a database and will be kept for future purchases.
  • We may ask you for voluntary personal information at other times, including but not limited to when you provide opinions, enter a contest or promotion, or report a problem with Crimson service ("Optional Information").
  • When you submit a request for more information or assistance, Crimson will keep a record of the request and the manner in which it was processed ("Customer Service Information").

The Way We Use Information

We use the information you provide about yourself to provide ICT solutions, web design, web hosting, Search engine services and others as outlined in our services portfolio. We do not share this information with outside parties except to the extent necessary to complete your request for our services. crimson.co.ke reserves the right to reveal this information pursuant to a valid subpoena or court order.

We use return email addresses to answer the email we receive for tech support, customer service, web and email updates. Such addresses are not used for any other purpose and are not shared with outside parties.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

All online credit card transactions are performed only on secure servers through a secure SSL connection.

Service Providers

Crimson may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf and to perform Site-related services (“Service Providers”). The types of Service Providers we use include, without limitation, service providers that provide the following types of services: credit card transaction administration, accounting, customer relationship management, webcasting, website maintenance, database management, web analytics and web and live chat hosting. Our Service Providers have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

Third-Party Websites

This website may provide links to third-party websites. Any such links are provided solely as a convenience to you. crimson.co.ke has no control over these websites or their content and does not assume any responsibility or liability for these websites. crimson.co.ke does not endorse or make any representations about these websites, or any information, materials, or products found thereon. If you access any of the third-party websites linked on this Web site, you do so at your own risk.

How You Can Access Or Correct Your Information

At any time, you may later review or update the personal information we have collected online from you by contacting us at: info@crimson.co.ke.

To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

Changes To This Privacy Policy

If we decide to change our privacy policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please send us an email at support@crimson.co.ke or at Privacy Matters c/o Crimson Technologies., 310 Forest Rd, Suite 120, Nairobi, Kenya.

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